Privacy Policy For Air Services Mechanical Inc
Privacy Policy
Effective Date: February 24,2026
Business Name: Air Services Mechanical
Website: www.asmhvac.biz
Phone: 714-989-0314
Air Services Mechanical (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with applicable laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).
This policy applies to information collected through our website, phone, email, SMS/text messaging, in-person interactions, and through our service management platform, Jobber.
1. Information We Collect
We may collect the following categories of personal information:
A. Identifiers
- Full name
- Email address
- Telephone number
- Service and billing address
- IP address (website visitors)
B. Commercial Information
- Service history
- Estimates and invoices
- Payment information
C. Financial Information
- Credit and debit card information (processed securely through Jobber’s integrated payment processor)
D. Communications
- Emails, text messages, call logs, and customer service communications
We collect personal information directly from you when you:
- Request service or an estimate
- Submit a contact form
- Pay an invoice
- Communicate via phone, email, or SMS
- Visit our website
2. How We Use Your Information
We use personal information for legitimate business purposes, including:
- Scheduling and managing HVAC services
- Sending estimates, invoices, and receipts
- Processing payments
- Providing customer support
- Sending appointment reminders and job updates
- Improving our website and services
- Complying with legal obligations
We do not sell or share your personal information for cross-context behavioral advertising.
3. Use of Jobber (Service & Payment Platform)
Air Services Mechanical uses Jobber, a secure cloud-based service management platform, to manage scheduling, customer records, invoicing, and payments.
Jobber maintains industry-standard safeguards including:
- Encrypted data storage
- Secure cloud infrastructure
- Role-based access controls
- PCI-DSS compliant payment processing
- Continuous system monitoring
All credit card payments are processed securely through Jobber’s integrated payment processors. We do not store full credit card numbers on local systems.
4. SMS / Text Messaging Privacy Policy
If you provide your mobile phone number, you may receive:
- Appointment confirmations
- Technician “on the way” notifications
- Service updates
- Invoice notifications
SMS Consent
By providing your phone number, you consent to receive transactional text messages related to your service.
- Message frequency varies based on service activity
- Standard message and data rates may apply
- You may opt out at any time by replying STOP
- For assistance, reply HELP or contact us at 714-989-0314
We do not sell or share your mobile number with third parties for marketing purposes.
5. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the following rights:
A. Right to Know
You may request disclosure of:
- Categories of personal information collected
- Specific pieces of personal information collected
- Categories of sources
- Business purposes for collection
- Categories of third parties disclosed to
B. Right to Delete
You may request deletion of personal information, subject to legal exceptions (e.g., record retention for tax or warranty purposes).
C. Right to Correct
You may request correction of inaccurate personal information.
D. Right to Limit Use of Sensitive Personal Information
We only use sensitive personal information (such as payment data) for necessary business purposes.
E. Right of Non-Discrimination
We will not discriminate against you for exercising your privacy rights.
To submit a California privacy request, contact:
Email: admin@asmhvac.biz
Phone: 714-989-0314
We may need to verify your identity before fulfilling your request.
6. Data Security Measures
We implement reasonable and appropriate security measures, including:
- Secure password-protected systems
- Encrypted payment processing
- Restricted employee access
- Secure cloud-based service management (Jobber)
- Regular monitoring for unauthorized access
While no system is 100% secure, we take commercially reasonable steps to safeguard your information.
7. Data Retention
We retain personal information only as long as necessary to:
- Complete service transactions
- Maintain warranty and service records
- Comply with tax, legal, and regulatory obligations
8. Website Privacy & Cookie Policy
When you visit www.asmhvac.biz, we may collect certain information automatically.
A. Information Collected Automatically
- IP address
- Browser type
- Pages visited
- Time spent on pages
- Device information
B. Cookies
Our website may use cookies and similar technologies to:
- Improve website performance
- Analyze traffic
- Enhance user experience
You may adjust your browser settings to refuse cookies. However, some website functionality may be affected.
C. Third-Party Tools
We may use trusted third-party tools (such as analytics providers) to understand website usage. These providers may use cookies or tracking technologies subject to their own privacy policies.
9. Third-Party Disclosure
We may share information only with trusted service providers necessary to operate our business, such as:
- Jobber (service management)
- Secure payment processors
- Website hosting providers
- Accounting or legal professionals
We do not sell personal information.
10. Children’s Privacy
Our services are not directed toward individuals under 18 years of age. We do not knowingly collect personal information from minors.
11. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on our website with a revised effective date.
12. Contact Information
If you have any questions about this Privacy Policy or your privacy rights, contact:
Air Services Mechanical
714-989-0314
www.asmhvac.biz
admin@asmhvac.biz
Air Services Mechanical is committed to protecting your personal information with integrity, transparency, and industry-standard security practices.